Jade Guasha Massage Tools

A:Yes, we welcome sample orders before bulk purchase. We can provide 1:5 Samples of standard products free of charge (you only need to cover the shipping cost). For customized Samples, a small sample fee may apply, which will be deducted from your subsequent bulk order payment. Samples are typically shipped within 3:7 working days after confirmation.

A:Yes, we actively support trial orders for new customers.With preferential pricing to help you minimize initial investment risks. We also provide full technical support and after:sales service during the trial period to ensure a smooth cooperation experience.

A:We maintain sufficient stock in our warehouse to ensure prompt delivery. For orders exceeding available stock or out:of:stock items, our standard production lead time is 3–7 days. Customized products involving packaging adjustments typically take 2 weeks, while those requiring redesign and mold production have a lead time of 30–45 working days.

A:Yes, we have extensive experience shipping to countries and regions worldwide, including North America, Europe, Asia, South America, and Africa. We are familiar with the local import regulations, customs clearance requirements, and logistics channels of different regions, and can cooperate with reputable logistics partners (e.g., DHL, FedEx, UPS, or sea freight forwarders) to ensure smooth delivery. We also provide all necessary shipping documents (e.g., commercial invoice, packing list, certificate of origin, and customs clearance documents) to facilitate customs clearance.